Privacy Policy
1. Introduction
XtremeHDIPTV (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xtremhdiptv.com (the “Site”) or use our IPTV service (the “Service”). By accessing or using the Site or Service, you agree to the terms of this policy.
2. Information We Collect
We collect information in two main categories:
a. Information You Provide Directly
- Account Data: Name, email address, billing address, payment details.
- Support Requests: Any messages or files you send when contacting support.
b. Information Collected Automatically
- Usage Data: IP address, device type, browser type, operating system, pages visited, timestamps.
- Cookies & Tracking Technologies: Session cookies, persistent cookies, analytics pixels.
3. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To process subscriptions, authenticate you, and stream content.
- Billing & Support: To bill your account, send invoices, and respond to support inquiries.
- Service Improvement: To analyze usage trends and improve features.
- Communications: To send service-related announcements, updates, and marketing (where you’ve opted in).
- Security: To detect and prevent fraud, abuse, or unauthorized access.
4. Cookies and Tracking Technologies
- We use cookies to personalize your experience, remember preferences, and analyze Site traffic.
- You can manage or disable cookies via your browser settings, but this may limit functionality.
5. Disclosure to Third Parties
We may share your information with:
- Service Providers: Payment processors, hosting providers, analytics services.
- Legal Authorities: When required by law or to protect our rights.
- Acquirers: In connection with a merger, acquisition, or sale of assets (with notice).
6. Data Retention
We retain your personal information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We implement reasonable technical and organizational measures (encryption, access controls, secure servers) to protect your data. However, no internet transmission is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing communications.
To exercise these rights, contact us at [email protected].
9. Children’s Privacy
Our Service is intended for users aged 18 and over. We do not knowingly collect personal data from minors under 18. If we learn of such collection, we will delete the information.
10. International Data Transfers
Your information may be processed or stored outside your country of residence. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.
11. Changes to This Privacy Policy
We may update this policy at any time. When we do, we will revise the “Last updated” date above. Continued use of the Site or Service constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]
